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We offer many prebuilt integrations to third-party solutions through SAP Store. Crownpeak has a deep integration with SAP Commerce Cloud and many global enterprise customers under its belt attesting the to strength of the partnership. Gain insights into visitor behavior using real-time, AI-powered analytics and enable better experiences. Its online community is weaker and less vibrant than many other platforms like Magento and Shopify.
- Learn how today’s retail enterprises must embrace CX agility to optimize every sales channel and maximize customer loyalty and spend.
- Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- Salesforce Commerce Cloud’s licensing model is also based on a retailer’s gross merchandise volume , with the average percentage being around 2% – 3% for businesses turning over between $5m and $25m.
- As the top-notch option for e-commerce solutions on the market, SAP Commerce Cloud focuses on clients that are creating very large and detailed applications with many services needed to be maintained simultaneously.
- Agents can perform all interactions (answer queries, issue refunds, create sales orders, etc.) from one interface, so there’s no need to mess around opening new windows or switching screens.
- Curtis Johnson helps Java development teams leverage tools to iterate faster, accelerate time to market, and improve customer experience.
- Its built-in “Customer Consent Solution” gives customers complete and transparent control over their data and how it’s used.
SAP Commerce Cloud creates all the necessary connections to get your application working properly through APIs. Wondering if SAP Commerce Cloud is the right e-commerce platform for your business? This blog has all the details you need to make an informed decision when finding the right solution for your B2B or B2C organization.
About the SAP Commerce Cloud Connector app
Deliver omnichannel content to the right visitor at the right time with AI-powered personalization and real-time targeting. The key to using SAP Commerce Cloud is to have a clear vision for a deeply complicated and intricate e-commerce platform. Having developers that work in Java will be a requirement as well to move into this solution. Users can create multi-channel campaigns (email, social, SMS, etc.) and configured them to trigger automatically in response to customer engagement. Users can even use SmartEdit to build on top of old designs on multiple storefronts to maintain a consistent customer view. Different companies use varied combinations of go-to-market models, which means reaching customers through multiple and diverse touchpoints.
Explore your SAP Commerce Cloud solution in detail and get insights into the future direction of the product. See how an agile CX strategy can help you navigate a volatile marketplace and meet the ever-changing needs of customers today – and far into the future. Learn why SAP Commerce Cloud medaled in 10 of 12 categories in the report and was praised for its ability to support complex business-to-business use cases. It’s being used specifically within certain silos within the business and is, effectively, the cornerstone of our digital client platform. Integrate FirstSpirit with your SAP Commerce Cloud and PIM instances in a matter of days not months for accelerated time to market. Blueprint implementation for Spartacus how to render content from Contentful within pages defined in SAP Commerce and how to setup pages in Contentful and bring them to life with SAP Spartacus as frontend layer.
Consider our partner services and solutions
It has a responsive and adjustable user interface that works perfectly on every device. It benefits from excellent internationalization thanks to multi-language, multi-site, and multi-currency support. Salesforce Commerce Cloud’s licensing model is also based on a retailer’s gross merchandise volume , with the average percentage being around 2% – 3% for businesses turning over between $5m and $25m. Agents can perform all interactions (answer queries, issue refunds, create sales orders, etc.) from one interface, so there’s no need to mess around opening new windows or switching screens. Commerce Cloud aims to solve these issues with modules aimed at both B2B and B2C users. Today’s online shoppers expect ease, speed, personalization, and reliability wherever they shop – Online or in-store. View the SAP Commerce Cloud product road map and explore planned innovations and future features and functionality.
Our agile, enterprise-class CMS empowers you to easily create and deliver pesonalized, content-driven commerce experiences to any channel, in any language, anytime and anywhere. Content modules, photo galleries, fashion blogs and so much more are pre-built and ready to use. You get enterprise-class, headless content management capabilities for an e-commerce edge.
Deep (decoupled) and Headless CMS integration
Moreover, you will receive a blueprint integration for SAP Commerce Cloud to inject content from Contentful and a blueprint case how to use both solutions together with SAP Spartacus, the Angular frontend for SAP Commerce Cloud. SAP Commerce Cloud allows users to really personalize the customer experience to their needs and guarantee a very clean, professional process of handling. This is done by recording the data patterns of the customers accessing the website. By enabling customers to fulfill orders and make returns anywhere, anytime, you can deliver a true omnichannel buying experience that meets customers’ needs.
View documentation on product onboarding, implementation, extensibility, and more in SAP Help Portal for SAP Commerce Cloud. Find everything you need to know for the implementation, maintenance, enhancement, and expansion of your SAP Commerce Cloud solution. Check out Forrester’s TEI report to understand the potential return on investment when deploying SAP Commerce Cloud and SAP Customer Data Cloud solutions. Get insights into how to increase business-to-business buyers’ satisfaction and retention by understanding and acting on key moments in their journeys. Analysts and experts share their insights in this Intelligent CX Webcast series.
It’s a proven partnership that the world’s largest retail brands use to solve their biggest digital marketing challenges. Crownpeak’s unrivaled CMS partnership with SAP Commerce Cloud is guaranteed to enable rapid delivery of Content-Driven Commerce Experiences. Differentiate your company and compel your users to action with personalized, content-driven commerce experiences.
- Blueprint implementation for Spartacus how to render content from Contentful within pages defined in SAP Commerce and how to setup pages in Contentful and bring them to life with SAP Spartacus as frontend layer.
- By enabling customers to fulfill orders and make returns anywhere, anytime, you can deliver a true omnichannel buying experience that meets customers’ needs.
- Many common customers with proven SAP Commerce Cloud deployments spanning multiple industries including retail and manufacturing have realized a fast time to market and value.
- Assisted Service Mode offers real-time customer support, both online and instore.
- Service Cloud connects fragmented service channels into a singular unified overview.
- Wondering if SAP Commerce Cloud is the right e-commerce platform for your business?
The extensible, modular architecture provides a solid foundation for developing relevant and personalized experiences that keep your customers coming back. Share your expertise, get help, and stay up to date with your knowledge of SAP Commerce Cloud. Post questions and find answers on technical topics and engage in discussions with our solution experts, customers, and partners to get the most from your solution. Join our live Webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous Webcasts on demand. SAP Commerce Cloud also simplifies complex commerce and order processes, so you can engage customers more effectively and connect the demand with your supply chain. Our industry-tested software is built to help you innovate while optimizing profitability and your customers’ experience.
